Hosted Services

Elevate Unified Communications

Elevate is is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and work styles.

Phone System

  • Cloud-based phone service with 90+ enterprise-grade calling features and excellent network call quality and uptime
  • System configuration and call reporting are managed from a single web-based portal
  • Protect your business and increase employee productivity with Spam Caller Protection


  • The Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them
  • See who is available, send chats and text messages, place and receive calls, share screens, start video calls and share files—all from a single application.
  • Use desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®

Mobile Phone

  • The Intermedia Unite Mobile App makes any smart phone an essential collaboration tool
  • Extend your business phone number and extension to your mobile phone
  • Place calls and receive calls, send chats and text messages, see who is available and manage voicemail—anytime, anywhere

Video Conferencing

  • Face to face meetings via HD video eliminate unnecessary travel and empower teams with remote members to be more productive
  • Establish a personal connection with customers and business partners, and improve internal communication between offices

Screen Share

  • The computer desktop can be shared in real-time, improving collaboration and speed of decision making
  • Viewers see desktop content via web browser in full HD. No downloads or browser extensions required
  • Meeting attendees can annotate on presenter’s screen—driving more engagement during meetings

Remote Office

  • Intermedia’s pre configured phones can be plugged in to any location that has an internet connection
  • Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company

Phone Equipment

  • Intermedia Unite phones are plug and play, delivered pre-configured to work seamlessly with the Unite service
  • No special setup or technician required
  • Includes world-class manufacturers such as Polycom, Cisco and Yealink, with many models to choose
  • from to meet any business need


  • Intermedia WebFax is a “virtual” fax service that allows users to receive and manage faxes via the web or email
  • Transmits faxes directly from a Windows®-based PC
  • Senders simply dial the WebFax number from their fax machine, as they normally would
  • The Intermedia Unite Platform (Continued)

File Backup

  • Real-time backup of all files, mobile photos, and videos
  • Point-in-time file restoration for quick recovery from ransomware and other types of data loss

File Collaboration

  • 2GB per user of SecuriSync® file storage included
  • Access files from desktops, laptops, smartphones, tablets, file servers, and the web
  • Full control over files, users, devices, and sharing activities

Office 365

  • Office 365 Business Apps
  • Word, Excel, Powerpoint, etc…
  • Get the essential productivity tools
  • Get the latest versions of Word, Excel®, PowerPoint®, Outlook®, and other Office Apps
  • Stay up-to-date, always-no more upgrades
  • Access Office Apps online or offline, on virtually any device

MS Exchange

  • Cloud-based Microsoft Exchange business email with built in protection
  • Built-in productivity, mobility, and security features
  • Sync your data across all your devices with ActiveSync
  • Active directory integration for seamless contact management
  • Comprehensive, multi-layered protection against malware and targeted attacks
  • Never worry about the size of your mailbox with unlimited storage


  • Exchange for email, calendar, tasks and notes
  • Unlimited capacity Exchange mailbox
  • Email Protection
  • Desktop, online and mobile versions of the full Microsoft® Office Suite, including Word, Excel®, PowerPoint®, Outlook® , OneDrive®, and other Office Apps
  • Always up to date versions of the Office Suite